As a member of the Emprisia delivery team, the Technical Consultant will be a client facing consultant working on various projects concurrently. They will own the technical solution on the projects they work on and be the expert in how a solution is built. They will deliver some of the build elements themselves as part of a wider team of developers and configuration consultants.

They will serve as the primary/sole technical consultant for some projects, within a team consisting of a Project Manager, Lead Consultant and configuration consultant. For larger projects they will work alongside a Managing Partner to develop the most complex and challenging solutions. As experience increases, they will assume responsibility for being the sole consultant on more complex projects or for large deliverables on complex enterprise and mid-market projects.

The Technical Consultant has a high proficiency in translating business problems into solutions leveraging the out of the box configuration capabilities as well as technical solution based on automation, APIs, data exports and loads, and advanced configuration. They should always ensure that any solution provided is delivering business value. Ideal candidate has at least 2+ years of experience in implementing and integrating Salesforce solutions.

Through individual actions and on a day-to-day basis, the Technical Consultant will demonstrate a clear understanding of customer success. This means developing technical solutions to solve business problems and not simply code. He/she will develop a proficiency in identifying when a technical solution may not solve a business problem and therefore puts business value at risk.

The Technical Consultant will be able to design and build solutions from the output of discovery sessions such as requirements, user stories, process maps, and other similar materials and also be able to gather and document their own requirements when the functionality is more technical in nature.

Key activities led by the technical consultant are: 

• Design, develop, test, document, and deploy high quality business solutions on the Salesforce platform based on industry best practices and business needs
• Construct target data model based on combination of standard, custom, and third party objects
• Run technical training or lead technical "deep-dive" sessions with the client
• Design solutions using existing architecture
• Identify areas of complexity and propose technical solutions
• Build automation from scratch using Process Builder and Flow
• Writing of Apex triggers, classes, and associated test classes
• Writing of Lightning Components and Lightning Web Components
• Designing & owning the development lifecycle and DevOps procedures for your projects across sandboxes and live environments
• Work with the existing admin and development teams to establish and maintain best practices in Salesforce administration and management
• Work with the solution architect to refine and enhance new architectures
• Support existing & build new integrations
• Support the wider Emprisia team by sharing knowledge and best practice
• Support development of Salesforce resources by participating in team discussions and sharing learnings
• Participate in complex technical discussions with clients, clearly articulate options, benefits and recommendations
• Collaborate on several, concurrent projects, which could include coding and design, coordinating new releases or documenting projects
• Provide the client with the expertise on the API, integration technical best practices, data export and load, including guidance and support for data migration activities
• Develop and test programs that are easily maintainable
• Work with your Solution Architect and other team members to refine and ensure proper application of all phases of the systems development life cycle (SDLC), and that completion dates are met