Our years of CRM consulting experience bring gravitas to our engagements, setting the direction both at a strategic and at a technical level helping our clients navigate an expansive and often confusing landscape. We bring clarity to the vision that our clients may have, bringing strategic and project objectives to life in a considered and realistic way that is the right fit for each engagement.
We have worked on solutions that encompass data consolidation, sales and marketing automation, fundraising, volunteer and programme management, customer services and beneficiary management, and complex integrations with finance and ERP systems.
Benefits to our clients include: a unified view of their key data, increases in productivity through the automation, standardisation and streamlining of processes and importantly, the deepened insight of their customer relationships in order to more effectively reach and connect with them. Additionally to this, encompassed in our approach is a focus on the digital empowerment of the organisation leaving end users confident, self-sufficient and excited about their CRM system.
We are hands on in our approach, understanding the importance of rolling up our sleeves to bring a system to life.
Our culture is that of excellence and partnership coupled with agility which allows us to flex and adapt quickly to our client's specific needs.
Every member of our team and wider network is a multi-certified Salesforce consultant; you are in safe hands with Emprisia.